14-Day Money-Back Guarantee
We want you to enroll with complete confidence. If you are not satisfied with the Trocador HTML & JavaScript course for any reason, you may request a full refund within 14 days of your purchase date.
How to Request a Refund
- Send an email to support@tracodor.com with the subject "Refund Request", or use our Contact Us form and select "Request a refund".
- Include the name and email address used at enrollment.
- No lengthy explanation is required — though feedback is always appreciated and helps us improve.
Processing Time
- Refund requests are confirmed within 24–48 hours.
- Refunds are issued to your original payment method, typically within 5–10 business days depending on your bank or payment provider.
- You will receive an email confirmation when the refund has been processed.
After a Refund
Once a refund is issued, your access to the course materials will be removed.
Requests After 14 Days
Requests made more than 14 days after purchase are not eligible for a refund under this policy. However, if you experience a genuine problem, please contact us — we will always try to find a fair solution.
Questions
If anything about this policy is unclear, email support@tracodor.com or visit our Contact Us page before purchasing.