This Privacy Policy explains how Trocador ("we", "us", "our"), operated by Amada Cruz, collects, uses, and protects your personal information when you visit our website or enroll in our HTML & JavaScript course.
1. Information We Collect
- Contact information: your name and email address when you submit our contact or enrollment form.
- Enrollment details: information needed to process your course purchase and provide access.
- Usage data: basic, non-identifying technical information such as browser type and pages visited, used to improve the website.
2. How We Use Your Information
- To respond to your questions and enrollment requests.
- To process your purchase and deliver course access.
- To send important updates about the course you purchased.
- To improve our website and course content.
We do not sell, rent, or trade your personal information to third parties. We do not send marketing emails without your consent, and you may opt out at any time.
3. Cookies
Our website may use essential cookies required for basic functionality. If we use analytics or advertising cookies (for example, in connection with Google Ads), they are used only to measure site performance and ad effectiveness. You can control or delete cookies through your browser settings.
4. Data Storage and Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Your data is retained only as long as necessary to provide our services or as required by law.
5. Third-Party Services
We may use trusted third-party services (such as payment processors and email providers) to operate our business. These providers only receive the information necessary to perform their services and are obligated to protect it.
6. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Withdraw consent to communications at any time.
To exercise any of these rights, contact us at support@tracodor.com or via our Contact Us page.
7. Children's Privacy
Our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
9. Contact
Questions about this policy? Email support@tracodor.com or use our Contact Us page.